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hey, the support team answered me something else, could you please check that. I would really appreciate it a lot - thank you

chatgpt slop

@Driadashop Thanks a lot. I just sent a counter-proposal to support. Instead of the 20€-€22 refund/credit, I asked for 1x Raloxos to compensate for the mistakes and my time. Is this something you can approve? It’s the solution that would work best for me.

@Driadashop my bac water I ordered from you is not sterile(impurities) but support is not really helping much. my support ticket id is 14201 if that helps do you think i could get a refund?

perfect, thanks

any updates on this?

but using the BAC water i previously bought from you is still fine right? I still have 2 unopened vials. or did you discontinue it because of problems with the product?

is this the same reason why its not called „BAC Water“ anymore (now its water for injection) or is it just a different product now?

just inject.. its really not that bad. also this "cycle" is bad